Career Profile
I have more than five years experience delivering exceptional IT support and service to small/medium businesses. I have been hands on with large and complex IT projects, dealing with stakeholders and ensuring timely delivery of service.
I have had broad exposure to many hardware and software environments. I have demonstrated my ability to grasp new concepts and quickly become proficient with new technologies. I am a good communicator and pride myself on developing strong rapport with colleagues and clients. My focus is to constantly exceed the expectations of my clients and employer. I endeavour to maximise my potential through ongoing professional development.
I am looking to develop my professional network and build mutually beneficial business relationships.
Experiences
For over five years, I have provided IT support with a focus on always delivering exceptional customer service.
Providing IT solutions to small-medium businesses in industries as varied as health, finance, manufacturing, retail, construction and hospitality has required that I understand a diverse range of IT systems and how they meet business requirements.
I have designed, executed and provided continuing support for complex IT projects, ensuring delivery was on time and to the highest quality.
I have extensive experience in Microsoft systems administration, TCP/IP networking, software/hardware troubleshooting and have a working fluency in a variety of programming languages.
My strong communication skills, both verbal and written, are an asset that enables me to interact with stakeholders at all levels of responsibility and tailor my interactions accordingly.
I am a goal oriented and disciplined person able to work independently or as part of a team, as demonstrated by my ongoing mentoring and development of junior staff.
Volunteer Experience
Engaged in community assistance, disaster relief, economic empowerment and extensive fundraising efforts, both locally and in the wider community.
To improve communications between Clubs/Members and District/Multiple District/International with the aim of reducing communication costs where possible and promoting Lions through the Community by utilising the Web.
The ANZI Forum is an annual Lions Clubs conference, attracting delegates from Australia, New Zealand, Indonesia and New Caledonia. I was a member of the Committee, with the task of managing all technology requirements, including audio-visual equipment for multiple presenters.
Responsible for providing recommendations to the committee and delivering on IT requirements, for the upcoming Lions National Convention in 2019.